Privacy Policy
Our Privacy Policy
Thank you for visiting our website. When you visit our website, your security and privacy becomes our responsibility. That's why every transaction you make with us is treated with safety, security, and confidentiality.
Secure Shopping
We realize that you may have concerns
about placing an order online and
sending us your credit card number
over the Internet. For your security,
orders placed on our site are encrypted
using SSL (Secure Socket Layer)
technology, which ensures that
your transaction is protected.
The information you send to us
via the Internet can be trusted
to arrive privately and unaltered.
Please note that e-mail is not
encrypted and is not considered
a secure means of transmitting
credit card numbers. If you would
like to learn more about Secure
Shopping on our website, see below.
Or, if you have any questions regarding
Secure Shopping on our website,
please contact us.
Your credit card number is secure
When you use your credit card to
shop at countryhomeproducts.com,
rest assured that the transaction
is secure. Our servers use Secure
Socket Layer (SSL), an advanced
encryption technology that works
with Netscape Navigator (versions
2.0 and above), Microsoft Internet
Explorer (version 3.0 and above),
and AOL (AOL 3.0 and above). This
technology safeguards your personal
information and guarantees privacy.
You are protected against credit
card fraud
In the unlikely event that your credit
card is subject to fraudulent charges
as a result of making a purchase
at countryhomeproducts.com, you are
completely protected. Under federal
law (the Fair Credit Act), your credit
card company can hold you liable
for no more than $50 in fraudulent
charges to your account. If, for
whatever reason, you are held responsible
for this amount, Country Home Products
will cover the entire liability for
you, up to $50. Your credit card
company will cover the rest.
How to check the security of your
browser
To check the security of your connection,
look at the lower left- or right-hand
corner of your browser window after
accessing the server. If you see
an unbroken key or a closed lock
(depending on your browser), then
SSL is active and the page you are
accessing is being transmitted by
SSL. You can also double-check by
looking at the URL line of your browser.
When accessing a secure page, the
first characters of the site address
will change from "http" to "https."
Some versions of browsers and some firewalls don't permit communication through secure servers. In that case, you won't be able to connect to the server and, therefore, won't be able to place an order through an insecure connection. If you cannot access the secure server for any reason, please call us TOLL-FREE at 1-800-798-2921 to place your order.
If you still feel more comfortable
ordering over the phone, please call
us TOLL-FREE at 1-800-798-2921. One
of our Customer Service Representatives
will be happy to help you.
Your Privacy Online
The Neuton Inc. website is here as
a service to our customers...and
we're committed to making it private.
As a rule, we do not collect any personal information about you when you visit our website, unless you provide it to us. If you place an online order or request a catalog, we do ask for information such as your name, mailing address, telephone number, and e-mail address. If you do give us your postal or e-mail address, you may receive periodic mailings from us with information on sales events or new products. If you do not wish to receive such mailings, please contact us.
Occasionally, we may share your name and mailing address with companies we believe may be of interest to you. If you prefer not to receive mailings from other companies, please contact us.
To help us understand how people use our website and how we might improve it, we do track, in aggregate, how visitors access and use our site. So that we can better understand the strength of our marketing efforts, we also make a record of when people click through to our website from an advertisement, search engine listing, and other sites where we pay for representation.
If you would like to learn more about
Your Privacy Online, please see below.
Or, if you have any questions regarding
Your Privacy Online, please contact
us.
Information we collect online and
how it is used
We gather information about visitors
to our site for two reasons: to provide
a product or service you have requested
and to improve our website, so that
we may better serve your needs. The
only information we collect about
you, personally, is the information
you choose to provide. In several
areas of our site, we ask you to
provide information by filling out
and submitting an online form.
These areas include:
* Catalog Requests: To send you one of our catalogs, we need your name and address. At this point, we may also ask a few questions, such as, "How did you hear about us?" Answering these questions is optional and we do not share the answers to these questions with anyone.
* E-mail Mailing List: For subscriptions
to our e-mail program, we need only your e-mail address. We
do not sell, rent, or trade your e-mail address with anyone,
for any reason.
* Purchases: In order to process and deliver
your purchases, we need your name, address, phone number, e-mail
address, and credit card information.
In addition to the above, each time you visit our website we do collect information about how you accessed our site and the particular pages you viewed. The reason we gather this type of information is to better understand what customers want when they visit countryhomeproducts.com. However, it's important to note that we do not analyze this information on an individual visitor level. Instead, we analyze the combined data from the thousands of visitors to our website. As we study the data we find that trends often appear that can help us improve our website. For instance, with this data we can learn which parts of our website are accessed most frequently, or which search engines visitors use to find our website.
