Shop with Confidence. We value your privacy and security.


Privacy Policy

Thank you for visiting Neuton Power. When you visit our website, your security and privacy becomes our responsibility. That's why every transaction you make with us is treated with safety, security, and confidentiality.

Secure Shopping
We realize that you may have concerns about placing an order online and sending us your credit card number over the Internet. For your security, orders placed on our site are encrypted using SSL (Secure Socket Layer) technology, which ensures that your transaction is protected. The information you send to us via the Internet can be trusted to arrive privately and unaltered. Please note that e-mail is not encrypted and is not considered a secure means of transmitting credit card numbers. If you would like to learn more about Secure Shopping on our website, see below. Or, if you have any questions regarding Secure Shopping on our website, pleasecontact us via Live Chat, email or phone.

Your Credit Card Number is Secure

When you use your credit card to shop at Neuton Power, rest assured that the transaction is secure. Our servers use Secure Socket Layer (SSL), an advanced encryption technology that works with Netscape Navigator (versions 2.0 and above), Microsoft Internet Explorer (version 3.0 and above), and AOL (AOL 3.0 and above). This technology safeguards your personal information and guarantees privacy.

You are Protected Against Credit Card Fraud
In the unlikely event that your credit card is subject to fraudulent charges as a result of making a purchase at Neuton Power, you are completely protected. Under federal law (the Fair Credit Act), your credit card company can hold you liable for no more than $50 in fraudulent charges to your account. If, for whatever reason, you are held responsible for this amount, Country Home Products, (home of Neuton Power) will cover the entire liability for you, up to $50. Your credit card company will cover the rest.

How to Check the Security of Your Browser
To check the security of your connection, look at the lower left- or right-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the page you are accessing is being transmitted by SSL. You can also double-check by looking at the URL line of your browser. When accessing a secure page, the first characters of the site address will change from "http" to "https."

Some versions of browsers and some firewalls don't permit communication through secure servers. In that case, you won't be able to connect to the server and, therefore, won't be able to place an order through an insecure connection. If you cannot access the secure server for any reason, please call us TOLL-FREE at 1-800-798-2921 to place your order.

If you still feel more comfortable ordering over the phone, please call us TOLL-FREE at 1-800-798-2921. One of our Customer Service Representatives will be happy to help you.

Your Privacy Online

The Neuton Power website is here as a service to our customers, and we're committed to making it private. As a rule, we do not collect any personal information about you when you visit our website, unless you provide it to us. If you place an online order, we do ask for information such as your name, mailing address, telephone number, and e-mail address. If you do give us your postal or e-mail address, you may receive periodic mailings from us with information on sales events or new products. If you do not wish to receive such mailings, please contact us.

Occasionally, we may share your name and mailing address with companies we believe may be of interest to you. If you prefer not to receive mailings from other companies, please contact us.

To help us understand how people use our website and how we might improve it, we do track, in aggregate, how visitors access and use our site. So that we can better understand the strength of our marketing efforts, we also make a record of when people click through to our website from an advertisement, search engine listing, and other sites where we pay for representation.

If you would like to learn more about Your Privacy Online, please see below. Or, if you have any questions regarding Your Privacy Online, please contact us.

Information We Collect Online and How it is Used
We gather information about visitors to our site for two reasons: to provide a product or service you have requested and to improve our website, so that we may better serve your needs. The only information we collect about you, personally, is the information you choose to provide. In several areas of our site, we ask you to provide information by filling out and submitting an online form.