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Customer Service

It's our goal at Neuton to earn your loyalty through exceptional products and customer service that is second to none. Whether it's before, during, or after the sale, you can rely on our dedicated service team every time you need us.

Contact information

Phone: 1-800-798-2921

Fax: 1-802-951-8497
Toll Free Fax: 1-800-929-5012

Email: click here

Mailing Address:

Neuton Power
800 Hinesburg Rd
South Burlington, Vermont 05403

Factory Store:

1 Main St
Vergennes, Vermont 05491
Toll-Free: 1-888-203-5416


(including Canada and U.S. Territories)

Monday-Friday 8:00am - 4:30pm Eastern Time
Phone: 1-802-870-1437
Fax: 1-802-877-1216
Email: specialmkts@neutonpower.com

Hours of operation:

Call Center Hours:


Monday - Friday 8:00am - 8:00pm Eastern Time
Saturday 8:30am - 5:00pm Eastern Time
Sunday 10:00am - 4:00pm Eastern Time

Customer Support

Monday - Friday 8:30am - 4:30pm Eastern Time
Saturday & Sunday Closed

Technical Support

Monday - Friday 8:30am - 6:00pm Eastern Time
Saturday 8:30am - 5:00pm Eastern Time
Sunday Closed